SLA-Backed Kitchen Maintenance

Your Kitchen's Uptime,
Our Responsibility

Preventive maintenance and SLA-backed emergency repairs for restaurants — executed by our own technicians, not freelancers.

4 hr Response SLA
100% Payroll Techs
4+ Metro Cities
24/7 Support
SLA Backed Response Company-Owned Technicians Metro Service Centers Monthly Preventive Visits Digital Service History
The Problem

Kitchen Downtime = Revenue Loss

Most restaurants operate reactively — fixing things only after they break.

01

Peak-Hour Breakdowns

A failed chiller during rush hour means lost orders, refunds, and frustrated customers.

02

Fragmented Vendors

Multiple service providers, inconsistent quality, no single point of accountability.

03

Reactive, Not Preventive

Without scheduled inspections, the same breakdowns keep repeating — costing more each time.

04

Zero Service Records

No structured history per asset means slower diagnostics and blind decision-making.

MaintenancePanda replaces this chaos with structure, predictability, and guaranteed uptime.

Our Approach

Structured Uptime, Not Just Repairs

We combine annual maintenance contracts with SLA-backed dispatch and monthly preventive inspections.

Annual Maintenance Contracts (AMC)

Structured preventive coverage designed around uptime.

SLA-Backed Rapid Response (4-Hour / Same-Day / 24-Hour)

Defined response commitments with priority dispatch.

Monthly Preventive Inspections

Scheduled servicing to reduce emergency breakdowns.

Root-Cause Diagnostics & Failure Analysis

Identify repeat issues and eliminate recurring failures.

Centralized Scheduling & Multi-Outlet Reporting

Single accountability layer across locations.

Who It's For

Built for Ops Teams

Single accountability layer — predictable response, documented visits, full visibility.

QSR chains Cloud kitchens Multi-outlet brands Hotel kitchens Central kitchen operators Franchise networks

One Vendor, Full Coverage

No more juggling 5 different service providers across locations.

SLA You Can Enforce

Contractual response times with real accountability built in.

Complete Visibility

Digital logs, per-asset history, and monthly reports — all in one place.

Process

From Audit to Ongoing Uptime

A simple, repeatable process — so your kitchen never stops.

1

Equipment Audit

We inspect your kitchen and map every critical asset that needs coverage.

2

Choose Your AMC Plan

Pick your SLA tier and activate a preventive maintenance subscription.

3

Monthly Preventive Visits

Scheduled inspections to catch issues early and reduce repeat breakdowns.

4

SLA Dispatch on Breakdowns

When something fails, a technician is dispatched within your guaranteed SLA window.

5

Digital Reporting

Every visit documented — actions, recommendations, and per-equipment service history.

Equipment Coverage

We Service Every Critical Kitchen Asset

Skilled payroll technicians with standardized SOPs, backed by metro service hubs.

Refrigeration

Walk-in freezers, reach-in refrigerators, cold storage.

  • Cooling performance checks
  • Leak diagnostics
  • Preventive servicing

Cooking Equipment

Combi ovens, gas ranges, fryers, griddles.

  • Calibration & safety
  • Thermal validation
  • Breakdown repair

Food Prep

Mixers, processors, slicers.

  • Wear-part inspection
  • Alignment checks
  • Restoration

Dishwashing

Commercial dishwashers, exhaust systems.

  • Operational checks
  • Preventive cleaning
  • Fault diagnosis

Utility Systems

Electrical, gas, water heating.

  • Safety inspections
  • Performance checks
  • Repair coordination

Critical Safety & Compliance Systems

Gas safety systems, fire suppression, emergency shut-offs.

  • Gas line inspection & leak checks
  • Fire suppression system verification
  • Electrical safety & load validation
Our Model

Company-Owned. Not a Marketplace.

We run our own service hubs in metro cities with payroll technicians and standardized processes — so you get consistent, accountable service every time.

  • Metro service centers from day one
  • Payroll technicians — not gig workers
  • Standardized SOPs for every equipment category
  • Service history built into every visit

Reliability

SLA-backed dispatch

Consistency

Trained, uniform teams

Visibility

Documented every visit

Scale

Metro-density advantage

Who It's For

Built for Growing Restaurant Operators

QSR Chains

Standardized maintenance across every outlet.

Cloud Kitchens

Fast response that prevents peak-hour failures.

Multi-Outlet Restaurants

Central visibility with per-equipment tracking.

Hotel Kitchens

SLA-backed uptime for high-volume hotel operations.

Central Kitchen Operators

Single maintenance layer across production hubs.

Franchise Networks

Consistent service standards across franchise locations.

By submitting, you agree to be contacted by MaintenancePanda.

Stop Managing Breakdowns. Start Managing Uptime.

AMC + SLA-backed repairs, executed by company-owned technicians across metro service hubs.